| 4.__Confidentiality of records.__Information or records |
maintained by the ombudsman program relating to a complaint or |
investigation may not be disclosed unless the ombudsman |
authorizes the disclosure.__With the exception of contractually |
required disclosures to the department, the ombudsman may not |
disclose the identity of any complainant unless the complainant |
or a legal representative of the complainant consents in writing |
to the disclosure or a court orders the disclosure.__A |
complainant or a legal representative of the complainant, in |
providing the consent, may specify to whom the identity may be |
disclosed and for what purposes, in which event no other |
disclosure is authorized. |