1. Investigation of management of business. The commission and the Public Advocate may inquire into the management of the business of all public utilities and shall keep itself informed as to the manner and method in which each is conducted.

2. Facilities and information to be furnished. Every public utility shall furnish the commission and Public Advocate or their employees with:

A. All reasonable facilities for the prompt and faithful discharge of its their duties; and

B. All information necessary to perform its their duties and carry into effect this Title. If it is they are unable to furnish the information, it they shall give a good and sufficient reason for the failure, and the reason for the failure shall must be verified by an officer, owner or agent of the public utility and returned to the commission or the Public Advocate at its office their offices within the time fixed by the commission or the Public Advocate.

3. Inspection of books and papers; confidentiality. The following provisions apply to inspection of books and papers.

A. The commission or, any commissioner, the Public Advocate or any person employed by it them for that purpose, may upon demand inspect and copy the books, accounts, papers, records and memoranda of any public utility in relation to its their business and affairs.

B. A person other than a commissioner or the Public Advocate must produce his that person's authority to make an inspection.

C. A person employed by the commission or the Public Advocate to inspect utilities documents may not divulge information ascertained by inspection except:

(1) To the commission or Public Advocate; or

(2) Under direction of the commission or Public Advocate.

D. Any person who violates this subsection is guilty of a Class E crime.