| C.__Enrollees may use outside assistance during the review | process and may submit evidence relating to the health care | service. |
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| D. Independent external reviews must be conducted by | independent review organizations pursuant to a contract with | the bureau.__The reviewers must be health care providers | credentialed with respect to the health care service under | review and have no conflict of interest relating to the | performance of their duties under this subsection. |
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| E. The independent review organization shall issue a written | review decision based on the evidence presented to the | health plan and the enrollee.__The decision of the review | organization is binding on the health plan and the enrollee. |
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| F. The superintendent may develop additional standards and | adopt rules to set the fee required in paragraph B and to | adopt other rules as necessary to carry out the purposes of | this subsection in accordance with section 4309. |
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| | Sec. 7. 24-A MRSA §4308, sub-§2 is enacted to read: |
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| | 2.__Right to sue.__An enrollee's right to sue a carrier is | governed by the following provisions. |
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| A.__A carrier has the duty to exercise ordinary care when | making health care treatment decisions and is liable for | damages for harm to an enrollee proximately caused by the | failure of the carrier to exercise ordinary care. |
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| B.__A carrier is liable for damages for harm to an enrollee | proximately caused by the health care treatment decisions | made by its employees, agents, ostensible agents or | representatives who are acting on behalf of the carrier and | over whom the carrier has the right to exercise influence or | control when that influence or control results in the | failure to exercise ordinary care. |
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| C.__Standards of care required by paragraphs A and B do not | require a carrier to provide to an enrollee treatment that | is not covered by the health plan provided by the carrier. |
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| D.__The laws of the State prohibiting a person from | practicing medicine may not be asserted by a carrier as a | defense in any action. |
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| E.__In an action against a carrier, a finding that a physician or | other health care provider is an employee, agent, ostensible | agent or representative of the carrier may |
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