Sec. 10. 24-A MRSA §4302, sub-§2, ¶F, as enacted by PL 1995, c. 673, Pt. C, §1 and affected by §2, is amended to read:

F. Enrollee satisfaction statistics and demographic information, including demographic characteristics of enrollees, disease-specific and age-specific mortality rates, provider-to-enrollee ratio by geographic region and medical specialty and a report on what actions, if any, the carrier has taken to improve complaint handling and eliminate the causes of valid complaints.

Sec. 11. 24-A MRSA §4303, sub-§1, as enacted by PL 1995, c. 673, Pt. C, §1 and affected by §2, is amended to read:

1. Demonstration of adequate access to providers. A carrier offering a managed care plan shall provide to its members reasonable access to health care services in accordance with standards developed by rule by the superintendent before January 1, 1997. These standards must consider the geographical and transportational problems in rural areas. Bureau of Insurance Rule, Chapter 850, section 7, applies to all carriers offering or administering a managed care plan.

Sec. 12. 24-A MRSA §4303, sub-§2, ¶D is enacted to read:

D.__The credentialling process:

(1)__Must include verification of a health care provider's license and a history of suspension or revocation of a health care provider's license;

(2)__May not use a high-risk patient base or location of a provider in an area with residents with poorer health status as a basis for excluding providers from participation; or

(3) May not discriminate in selection of a health care professional to be a participating health care provider or with respect to the terms and conditions of that participation based on the professional's race, color, religion, sex, national origin, age, sexual orientation