| If a motor vehicle franchisor requires or permits a motor |
vehicle franchisee to perform labor or provide parts in |
satisfaction of a warranty created by the franchisor, the |
franchisor shall properly and promptly fulfill its warranty |
obligations, in the case of motor vehicles over 10,000 pounds |
gross vehicle weight rating, shall adequately and fairly |
compensate the franchisee for any parts so provided and, in the |
case of all other motor vehicles, and shall reimburse the |
franchisee for any parts so provided at the retail rate |
customarily charged by that franchisee for the same parts when |
not provided in satisfaction of a warranty. Further, the |
franchisor shall reimburse the franchisee for any labor so |
performed at the retail rate customarily charged by that |
franchisee for the same labor when not performed in satisfaction |
of a warranty; provided that, as long as the franchisee's rate |
for labor not performed in satisfaction of a warranty is |
routinely posted in a place conspicuous to its service customer. |
A franchisor is not required to pay the price charged by the |
dealer to retail customers for parts of systems, appliances, |
furnishings, accessories and fixtures of a motor home as defined |
in Title 29-A, section 101, subsection 40 that are designed, used |
and maintained primarily for nonvehicular residential purposes. |
Any claim made by a franchisee for compensation for parts |
provided or for reimbursement for labor performed in satisfaction |
of a warranty must be paid within 30 days of its approval. All |
the claims must be either approved or disapproved within 30 days |
of their receipt. Any claim that is not disapproved is considered |
to have been approved after 30 days. When any such claim is |
disapproved, the franchisee that submitted it must the claim must |
be notified in writing of its disapproval within that period, |
together with the specific reasons for its disapproval. No A |
franchisor may not, by agreement, by restriction upon |
reimbursement, or otherwise, restrict the nature or extent of |
labor performed or parts provided so that such restriction |
impairs the franchisee's ability to satisfy a warranty created by |
the franchisor by performing labor in a professional manner or by |
providing parts required in accordance with generally accepted |
standards. A franchisor may not recover its cost for reimbursing |
any franchisee for parts or labor provided in satisfaction of a |
warranty except that a franchisor may recover those costs by |
increasing the cost of its parts to franchisees.__A franchisor |
may not offer to sell or sell to any franchisee any parts at a |