7.__Remedies not exclusive.__The provisions of this section are in addition to any other investigative or penalty provisions provided by law and in no way abrogate a person's right to bring a civil action against a public utility.

SUMMARY

Currently, the Public Utilities Commission is able to pursue exhaustive investigations of customer complaints of poor utility service but is unable to provide the affected customers any direct restitution for their damages. This bill authorizes restitution up to the level possible in Small Claims Court.