| 1.__Warranty reimbursement.__If a motor vehicle franchisor |
requires or permits a motor vehicle franchisee to perform |
labor or provide parts in satisfaction of a warranty created |
by the franchisor, the franchisor shall properly and promptly |
fulfill its warranty obligations, in the case of motor |
vehicles over 10,000 pounds gross vehicle weight rating, shall |
adequately and fairly compensate the franchisee for parts |
provided and, in the case of all other motor vehicles, shall |
reimburse the franchisee for parts provided at the retail rate |
customarily charged by that franchisee for the same parts when |
not provided in satisfaction of a warranty. Further, the |
franchisor shall reimburse the franchisee for labor performed |
at the retail rate customarily charged by that franchisee for |
the same labor when not performed in satisfaction of a |
warranty as long as the franchisee's rate for labor not |
performed in satisfaction of a warranty is routinely posted in |
a place conspicuous to its service customer.__A franchisor is |
not required to pay the price charged by the motor vehicle |
dealer to retail customers for parts of systems, appliances, |
furnishings, accessories and fixtures of a motor home as |
defined in Title 29-A, section 101, subsection 40 that are |
designed, used and maintained primarily for nonvehicular |
residential purposes.__A claim made by a franchisee for |
compensation for parts provided or for reimbursement for labor |
performed in satisfaction of a warranty must be paid within 30 |
days of its approval. All the claims must be either approved |
or disapproved within 30 days of their receipt. When a claim |
is disapproved, the franchisee that submitted it must be |
notified in writing of its disapproval within that period, |
together with the specific reasons for its disapproval. A |
franchisor may not, by agreement, by restriction upon |
reimbursement or otherwise, restrict the nature or extent of |
labor performed or parts provided so that the restriction |
impairs the franchisee's ability to satisfy a warranty created |
by the franchisor by performing labor in a professional manner |
or by providing parts required in accordance with generally |
accepted standards. |