3.__State agency duties.__A state agency that issues a license to a state licensee shall receive and investigate complaints concerning violations of this subchapter by the licensee, may assess an administrative penalty not to exceed $1,000 for each violation and may order restitution of any monetary damages of the complainant.__In addition, if the agency finds that the licensee willfully or knowingly violated this subchapter, the agency may suspend or revoke the licensee's license.__All administrative fees collected pursuant to this subsection accrue to the Department of the Attorney General for use by the Attorney General for enforcement and administration of this subchapter.

4.__Consumer cause of action.__A consumer may bring a cause of action against a telemarketer as provided in this subsection.

A.__A consumer on the Maine do-not-call list may bring a civil action based on the 2nd or a subsequent violation of section 14756 if:

(1)__The consumer has notified the telemarketer of the alleged violation and, not later than the 30th day after the date of the call, files a verified complaint setting forth the relevant facts surrounding the violation with the Attorney General or a state agency that licenses the person making the call; and

(2)__The Attorney General or a state agency receiving the complaint fails to initiate an administrative action or a civil enforcement action, as appropriate, against the telemarketer named in the complaint before the 121st day after the date the complaint is filed.

If the consumer brings an action based on a violation of section 14756 and the court finds that the defendant willfully or knowingly violated section 14756, the court may award damages in an amount not to exceed $500 for each violation.

B.__Notwithstanding this subsection or subsection 2 or 3, a consumer may bring a private right of action based on a violation of section 14752, 14753 or 14754: