F. The needs of the community are best served by a system of care built on locally based input and solutions;

G. Appropriate assessments must be standardized across systems to ensure prompt referral and service planning;

H. Grievance procedures must be readily accessible and transparent;

I. There must be respect and inclusion for all families regardless of race, ethnicity, disability, sexual orientation or economic challenges; and

J. All planning for children should focus on the goal of preserving families, reunifying families and supporting and achieving stability.

2. Service reform and system improvement. There must be a behavioral health services system that reflects, at a minimum, urgent care services, including crisis services, inpatient services, outpatient clinical and community-based services and care management. When children and families have complex multisystems needs, the service delivery must be based upon wraparound principles and practices that include:

A. A community collaborative that will serve as the entry point;

B. A comprehensive assessment;

C. A wraparound multidisciplinary planning team;

D. A family-driven service plan;

E. A comprehensive flexible and individualized service array; and

F. A community as the locus of service implementation.

3. System readiness. Service reform must be undertaken within the following parameters:

A. Significant changes in reimbursement methodology must include actuarial analysis when necessary;