CHAPTER 110
H.P. 1885 - L.D. 2624
Resolve, to Improve the Services Provided by the Emergency Services Communication Bureau
Sec. 1. Monitoring plan. Resolved: That the Director of the Emergency Services Communication Bureau within the Department of Public Safety shall develop and begin implementing no later than August 1, 2000 a specific and detailed plan for monitoring, evaluating and making appropriate adjustments to the E-9-1-1 system as it is implemented and operated. The plan must include specific methods for assessing and responding to:
1. Unanticipated patterns of system usage that may suggest the need for adjustments in the designation of public safety answering points for specific communities;
2. Aspects of system configuration that may affect system performance;
3. Aspects of system performance that may affect the provision of emergency services; and
4. Changes in system characteristics, including the location or use of public service answering points, that may affect the provision of emergency services; and be it further
Sec. 2. Plan for improvements in community relations. Resolved: That the Director of the Emergency Services Communication Bureau within the Department of Public Safety shall develop and begin implementing no later than August 1, 2000 a specific, organized and detailed plan for assessing, understanding, addressing and improving the bureau's relationship and communications with providers of emergency services and dispatching services and with community leaders and the public; and be it further
Sec. 3. Report. Resolved: That the Director of the Emergency Services Communication Bureau within the Department of Public Safety shall submit to the Joint Standing Committee on Utilities and Energy no later than August 1, 2000 the plans it is required to develop pursuant to this resolve.
Effective August 11, 2000, unless otherwise indicated.
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