LD 567
pg. 1
LD 567 Title Page An Act to Improve Insurance Company Practices Pertaining to Collision Appraisal... Page 2 of 2
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LR 1611
Item 1

 
Be it enacted by the People of the State of Maine as follows:

 
Sec. 1. 24-A MRSA §2164-E is enacted to read:

 
§2164-E.__Appraisals of collision damage

 
1.__Appraiser defined.__For the purposes of this section,
"appraiser" means any person receiving direct or indirect
compensation to assess the physical damage to a motor vehicle
resulting from a collision or other event in order to determine
the appropriate payment on a casualty insurance claim.__
"Appraiser" includes a person employed by an insurer or an
independent insurance adjustment service.__"Appraiser" does not
include an employee of a collision repair shop unless that person
receives a majority of that person's annual compensation from an
insurer or an independent adjustment service.

 
2.__Copy of appraisal.__An appraiser shall leave a written
copy of the appraisal with the repair shop selected by the motor
vehicle owner.__The appraisal must contain the name of the
insurer ordering the appraisal, the insurance claim file number
and the vehicle identification number of the vehicle being
appraised.__The appraisal must also clearly indicate all
unrelated or old damage to the vehicle.

 
3.__Failure to agree on initial appraisal.__If the appraiser
and the repair shop fail to agree on a price for the repairs, the
appraiser may not obtain a competitive estimate from another
repair shop unless the owner of that repair shop, or the owner's
employee, has inspected the vehicle.__Competitive estimates may
not be obtained on the basis of photographs, telephone calls or
any manner other than personal inspection.

 
4.__Free competition.__An appraiser may not request that
appraisals or repairs be made in a specified repair shop or
shops.__An appraiser may not engage in any activity that would
have the effect of steering the owner of a motor vehicle to a
specific repair shop or group of shops.

 
5.__Reinspection.__When a supplementary allowance is requested
by a repair shop after the initial appraisal is agreed to, an
appraiser shall reinspect the damaged vehicle.

 
6.__Code of conduct. An appraiser is subject to the following
code of conduct.

 
A.__An appraiser shall:

 
(1) Engage in fair and honorable dealings;


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