| If, during the period a claimant is receiving benefits, new |
| information or a new issue arises concerning the claimant's |
eligibility for benefits or which that affects the claimant's |
weekly benefit amount, no benefits may not be withheld for more |
| than 14 days until a determination is made on the issue. Before |
a determination is made, written notice shall must be mailed to |
the claimant and other interested parties, which shall must |
| include the issue to be decided, the law upon which it is based, |
| any factual allegations known to the bureau, the right to a fact- |
| finding interview, the date and location of the scheduled |
| interview and the conduct of the interview and appeal. The fact- |
finding interview shall must be scheduled not less than 5 days |
| nor more than 14 days after the notice is mailed. The bureau |
| shall include in the notice a statement notifying the claimant |
| that any benefits paid prior to the determination may be an |
| overpayment under applicable law and recoverable by the bureau if |
| it is later determined that the claimant was not entitled to the |
| benefits. If the claimant does not appear for the scheduled |
| interview, the deputy shall make a determination on the basis of |
| available evidence. The deputy shall make a prompt determination |
| of the issue based solely on any written statements of interested |
| parties filed with the bureau before the interview, together with |
| the evidence presented by interested parties who personally |
| appeared at the interview. Upon request and notice to all |
| parties at the interview, the deputy may accept corroborative |
| documentary evidence after the interview. In no other case may |
| the deputy base a decision on evidence received after the |
| interview has been held. |