F.__"Provider of emergency medical dispatch services" means an emergency medical dispatcher or emergency medical dispatch agency.

2.__Mandatory qualifications.__The bureau, in consultation with the board, shall adopt rules governing qualifications for and standards to be observed by providers of emergency medical dispatch services.__The rules must, at a minimum:

A.__Require biennial certification of providers of emergency medical dispatch services;

B.__Establish minimum education and continuing education requirements for emergency medical dispatchers, including at least 12 hours of emergency medical dispatch continuing education each year;

C.__Establish a process for approving an Emergency Medical Dispatch Priority Reference System that all emergency medical dispatchers are required to follow;

D.__Require an emergency medical dispatcher to inform the board and the bureau of the emergency medical dispatch agency that employs or supervises the emergency medical dispatcher;

E.__Establish or provide for approval of emergency medical dispatcher certification training programs, which must be conducted in accordance with appropriate national standards;

F.__Establish qualifications for instructors of emergency medical dispatcher certification training programs;

G.__Require regular reporting to the bureau and the board by an emergency medical dispatch agency with respect to the use of the Emergency Medical Dispatch Priority Reference System; and

H.__Require that each emergency medical dispatch agency appoint a director of emergency medical dispatch services to review and ensure compliance with the requirements of this section.

Rules adopted pursuant to this subsection are routine technical rules as defined in Title 5, chapter 375, subchapter 2-A.