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| 3.__Prohibitions.__Beginning January 1, 2007, the following | provisions apply. |
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| A.__A person may not provide emergency medical dispatch | services unless the person is certified as an emergency | medical dispatcher in accordance with this section. |
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| B.__A person, business, organization or government entity | may not operate as an emergency medical dispatch agency | unless certified as an emergency medical dispatch agency in | accordance with this section. |
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| C.__A person may not offer a training course that is | represented as a course for emergency medical dispatcher | certification unless the person is approved to provide such | training in accordance with this section. |
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| D.__A person, business, organization or government entity | may not provide emergency medical dispatch services except | in accordance with an Emergency Medical Dispatch Priority | Reference System approved in accordance with this section. |
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| A person who willfully violates any provision of this subsection | commits a Class E crime. |
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| | 4.__Disciplinary proceedings and sanctions.__The bureau shall | investigate a complaint on its own motion or upon receipt of a | written complaint filed with the bureau regarding noncompliance | with or violation of this section or of any rules adopted | pursuant to this section.__The bureau shall consult with the | board in all actions taken under this section. |
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| A.__An investigation pursuant to this subsection may include | an informal conference before the bureau to determine | whether grounds exist for suspension, revocation or denial | of a certificate.__The bureau may subpoena witnesses, | records and documents, including records and documents | maintained by a public safety answering point or other | service organization or person related to the delivery of | emergency medical services, in any investigation or hearing | it conducts. |
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| B.__The bureau shall notify the certificate holder of the content | of a complaint filed under this subsection against the | certificate holder as soon as possible, but in no event later | than 60 days after the bureau receives the initial pertinent | information.__The certificate holder has the right to respond | within 30 days in all cases except those involving an emergency | denial, suspension or revocation as |
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